When is my booking confirmed?

Your booking is confirmed only when the official booking status and confirmation notice establish it. A payment screenshot, reservation request or chat message is not confirmation. Checkout holds normally last 30 minutes. If paid but no confirmation appears, check My bookings and contact our live agent; do not pay again without checking.

Sa Taglish: Confirmed lang po kapag nasa official booking status at confirmation notice. Hindi confirmation ang screenshot o chat. Karaniwang 30 minutes ang checkout hold. Kung paid pero walang confirmation, i-check ang My bookings at contact ang live agent; huwag magbayad ulit nang hindi muna nache-check.